Terms of Use

Article 1 (Purpose, etc.)

① These terms define the conditions and procedures for using services provided through the website (https://mohhair.com) operated by Moh Jae-seong Plastic Surgery (the “Clinic”), and the rights, obligations and responsibilities of the Clinic and its users.

② Terms and conditions required for membership registration and service use and guidance on personal information processing can be found on the relevant screen and in the privacy policy. Matters not specified in these Terms and Conditions shall be subject to relevant laws and regulations.

Article 2 (Definition of Member)

① “User” refers to members and non-members who access the website and use the services provided by the hospital.

② “Member” refers to a person who has a member account registered on the website and uses the service after verifying his/her identity using an ID/password or the provided social login method.

③ Non-members can also view publicly available hospital and medical treatment information and apply for online consultation by following the procedures provided on the consultation creation screen.

Article 3 (Membership registration and account management)

① The website supports ID/password login and social login provided on the login screen. A member account may be created if there is no member information associated with the account verified through social login.

② If it is confirmed that someone else is stealing an account, providing false information, or interfering with the operation of the service, the hospital may restrict member registration or use of the service after confirming the reason.

③ Consultation details created with different login accounts are not automatically combined. If you need to connect to consultation details or correct member information, you can contact the hospital's main number at 02-547-1700, and the hospital will process it after verifying your identity.

④ Social login provider account information and authentication methods are managed by the provider’s service.

Article 4 (Provision and change of services)

① The hospital provides the following services on its website.

1. Hospital introduction, treatment areas, medical staff, treatment hours and visit information

2. Reception and response to online consultations and viewing of consultation contents based on author authentication

3. Providing public content such as hospital news, treatment-related photos and videos, etc.

② Submitting an inquiry through the website’s consultation or booking buttons does not confirm a medical or surgical appointment. Please confirm the schedule and booking directly with the clinic.

③ If the content of the service changes, the hospital will inform you of the change and the date of provision in the manner specified in Article 7.

Article 5 (Suspension of Service)

① Moh Jae-seong Plastic Surgery Clinic may temporarily suspend the provision of services in the event of reasons such as maintenance inspection, replacement or breakdown of information and communication equipment such as computers, or interruption of communication, and may completely suspend the currently provided service based on replacement with a new service or other reasons deemed appropriate by Moh Jae-seong Plastic Surgery Clinic.

② For a service interruption under paragraph 1, the clinic will notify members as specified in Article 7, paragraph 2. This does not apply when advance notice is impossible due to circumstances beyond the clinic’s control, such as disk failure or system outages not caused by the system administrator’s intent or negligence.

Article 6 (Withdrawal of membership, loss of qualification, etc.)

① Members may request account closure by calling the clinic at 02-547-1700. The clinic will verify the requester’s identity before proceeding. Personal information is deleted or retained in accordance with the Privacy Policy and applicable laws.

② If any of the following applies, Moh Jae-seong Plastic Surgery Clinic may restrict, suspend, or terminate membership as appropriate.

1. If false information is registered when applying for membership

2. Interfering with another person’s use of the Moh Jae-seong Plastic Surgery website, misusing their information, or otherwise threatening the order of electronic transactions.

3. When using Moh Jae-seong Plastic Surgery Clinic to commit an act prohibited by the law or these Terms and Conditions or contrary to public order and morals.

③ If the clinic decides to terminate membership, the member’s registration will be cancelled. Before cancellation, the member will be notified and given an opportunity to explain their position.

Article 7 (Notification to members)

① When an individual member needs to be notified, the clinic uses available contact details, such as a phone number or email address, lawfully obtained for that purpose. Social login does not necessarily provide contact details for every member.

② General service announcements are posted in the website’s notice section. Matters significantly affecting members’ rights and obligations will be notified individually through the procedures required by applicable laws and regulations.

Article 8 (Protection of personal information of members)

Moh Jae-seong Plastic Surgery strives to protect members’ personal information, including member registration information, in accordance with relevant laws and regulations. Protection of members’ personal information is governed by relevant laws and regulations and the “Privacy Policy” established by Moh Jae-seong Plastic Surgery Clinic.

Article 9 (Obligations of Moh Jae-seong Plastic Surgery)

① Moh Jae-seong Plastic Surgery does not engage in conduct prohibited by law or these terms, or contrary to public order and good morals, and endeavors to provide continuous and stable services in accordance with these terms. ② Moh Jae-seong Plastic Surgery establishes security systems to protect members’ personal information, including credit information, so that members can use its online services safely.

③ Moh Jae-seong Plastic Surgery Clinic does not send commercial advertising e-mails that members do not wish to receive.

Article 10 (Management of login information and authentication means)

① Members must safely manage their ID, password, and account authentication method used for social login. However, this provision does not exclude the hospital's liability under relevant laws and regulations.

② Members must not provide their login information or authentication means to others or use someone else’s account. On shared devices, you must log out after use.

③ If you discover account theft or compromised login credentials, you must notify the clinic. If security measures are also needed for your social login account, contact that provider as well.

Article 11 (Member’s Obligations)

① Members must not engage in any of the following acts.

1. Registering false information when applying for or changing membership

2. The act of changing information posted on Moh Jae-seong Plastic Surgery Clinic

3. Infringing the personality rights or intellectual property rights of the clinic or any third party, or interfering with their business.

4. Stealing another member’s ID

5. Sending junk mail, spam mail, chain letters, mail recommending membership in a pyramid organization, mail containing obscene or violent messages, images, or voices, or disclosing or posting any other information that is against public order and morals.

6. Transmitting or posting information (computer programs, etc.) whose transmission or posting is prohibited by relevant laws and regulations

7. Posting or sending emails while impersonating clinic staff, site administrators, or another person.

8. Posting or e-mailing material containing software viruses or any other computer code, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment.

9. Harassing other members, such as stalking

10. Collecting, storing, and disclosing personal information about other members without consent.

11. Conducting for-profit activities using the services of Moh Jae-seong Plastic Surgery Clinic, such as posting advertisements or promotions or sending spam emails targeting an unspecified number of people.

12. Violation of the terms and conditions set forth in the services provided by Moh Jae-seong Plastic Surgery and other regulations regarding the use of services.

② If a member engages in conduct listed in paragraph 1, the clinic may restrict, suspend, or terminate their membership in accordance with Article 6, paragraphs 2 and 3.

③ Members are responsible for compensating for damages suffered by Moh Jae-seong Plastic Surgery Clinic or other members due to reasons attributable to the member.

Article 12 (Managing posts)

If a post, such as a consultation post written by a user, falls under any of the following items, the hospital may restrict or delete the exposure or use of the post to the extent necessary. The hospital will inform you of the reason through the available means of contact, and if urgent damage prevention is necessary, you may be notified after taking priority measures.

1. Content that defames or damages the reputation of another member or a third party.

2. Content that disseminates information, sentences, figures, etc. that violate public order and morals

3. Content judged to be related to criminal activity

4. Content that infringes upon the copyrights and other rights of other members or third parties.

5. In case of prominent advertising or commercial purposes

6. Content judged to be in violation of other relevant laws and regulations

Article 13 (Attribution of copyright and restrictions on use)

① Copyrights and other intellectual property rights for works created by Moh Jae-seong Plastic Surgery belong to Moh Jae-seong Plastic Surgery.

② Without the clinic’s prior consent, members must not reproduce, transmit, publish, distribute, broadcast, or otherwise use information obtained through the clinic’s services for commercial purposes, or allow a third party to do so.

Article 14 (Consultations)

① The text and attached photos of the online consultation are kept private, and can only be viewed by users who have been verified as the author and the hospital administrator in charge of the consultation. The list displays the title, creation date, response status, and partially obscured name, so do not include contact information or sensitive personal information in the title.

② Consultation contents and attached materials are used for consultation processing purposes. If the clinic wishes to use them separately for academic presentations, promotions, publications, or published cases, it will follow the procedures required under applicable laws and regulations, including obtaining any necessary separate consent, and you will not be deemed to have consented to such use by these terms alone.

③ Online answers are guidance based on the information provided and do not substitute for diagnosis or treatment decisions based on face-to-face treatment. Cost, surgical method, schedule, and expected course may vary depending on individual condition and treatment results.

④ Responses may be restricted for inquiries that are unrelated to the purpose of consultation or that interfere with normal business, such as repeated identical inquiries, abusive language or threats, infringement of others' rights, advertisements or spam.

⑤ Matters regarding the collection, use, storage, and deletion of consultation information are subject to the consent information and privacy policy on the consultation creation screen.

Article 15 (Revision of Terms and Conditions)

① The hospital may revise these terms and conditions to the extent that they do not violate relevant laws and regulations.

② If the terms and conditions are revised, the changes, reason for revision, and effective date will be specified and announced in advance on the website. Any changes that are unfavorable or significant to members are subject to notification and consent procedures in accordance with relevant laws and regulations.

③ The scope of application of the revised Terms and Conditions follows the content of the notice and applicable laws. Mere use of the website, or a failure to respond, does not substitute for any required consent procedures.

④ For questions about changes or requests to close your account, call the clinic at 02-547-1700.

Article 16 (Jurisdiction)

Any lawsuit arising from a dispute regarding the use of services between Moh Jae-seong Plastic Surgery Clinic and its members will be filed in the courts of the Republic of Korea, which have jurisdiction under the Civil Procedure Act.

Supplementary provisions

The effective date of the revised terms and conditions will be announced separately through a notice on the website.