Patient Bill of Rights

1. Dignity and equal treatment

Patients have the right to be respected for their dignity and value as human beings, and to receive appropriate medical services without discrimination due to nationality, gender, age, religion, economic circumstances, type of disease, etc.

Patients have the right to receive treatment from legally qualified medical practitioners and to choose the medical practitioners and medical institutions where they will receive treatment.

2. The right to an explanation and an informed decision

Patients have the right to receive full explanations and ask questions about their disease status, the purpose, method, and content of treatment, expected results, side effects, and costs.

Before signing documents related to medical treatment, you have the right to have the contents explained and decide whether to consent or refuse treatment. The participation of guardians and representatives is subject to the patient's wishes and relevant laws and regulations.

3. Right to check medical records and costs

Patients may request information and copies of their medical records through procedures in accordance with relevant laws and regulations. A guardian's or representative's request may require the patient's consent and documentation necessary to verify eligibility.

Patients have the right to receive explanations and confirm the costs and billing details of treatment and medical services.

4. Right to protection of confidentiality and privacy

Patients have the right to have their health and treatment-related information and privacy protected. The hospital does not disclose this information without the patient's consent or legal grounds.

5. Right to express opinions and receive help

Patients and guardians have the right to raise complaints and opinions regarding medical services and hospital use and receive responses. Inquiries can be made to the hospital's main number: 02-547-1700 or to the hospital reception desk.

If a dispute arises regarding medical services, you have the right to request assistance, such as consultation and mediation, from the relevant organizations.

6. Providing accurate information and participating in treatment

Patients must accurately inform the medical staff of the information necessary for treatment, including current symptoms, past medical history, medications taken, and treatment history, and ask questions to confirm any information they do not understand.

Patients are expected to participate and cooperate in the treatment plan agreed upon with their medical staff and to consult with their medical staff if they do not wish to undergo treatment or have difficulty following the plan. Patients should receive a full explanation of the expected outcomes and risks of their treatment choices and confirm their understanding.

7. Mutual respect and use of clinic facilities

Patients and guardians must respect other patients and medical staff and use the hospital's facilities and assets with care.

You must bear costs related to treatment and comply with reasonable hospital usage rules, and must not use another person's name or receive treatment by fraudulent means.